Terms and Conditions

Nature Spell ("www.naturespell.co.uk", "we", "us") is made available to you in accordance with the following Terms and Conditions including any other rules incorporated in our website. We advise you to read these conditions carefully before placing any orders on www.naturespell.co.uk. Gold 22 UK Ltd are owners of Nature Spell.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

We reserve the right to modify the terms and conditions periodically. Please read these conditions and make sure you receive the latest information. If you come to a disagreement with any modification of such terms you must immediately stop using www.naturespell.co.uk. Any changes made after you have placed an order will not have any impact on your order unless we are required to make the change by law. 

Eligibility to purchase 

You will be required to provide your personal details when making purchases on www.naturespell.co.uk You must provide your first name and surname, phone number, e-mail address, shipping and billing address, and any other required information. You will be asked to provide via PayPal payment details that you represent, and warrant that both are valid and correct. 

www.naturespell.co.uk is accessible only to individuals who meet Nature Spell terms of eligibility, who have been issued a valid credit or debit card by a bank, and who have authorised Nature Spell to process a charge on their credit or debit card the amount of the total purchase price for the merchandise and services that they have ordered. 

Please refer to our Privacy Policy for information regarding the usage of your data. 

Orders 

All placed orders are available and accepted. Items in your shopping basket are not reserved and may be purchased by other customers. 

Nature Spell sells the products that are in stock and available for dispatch from our distribution warehouse. However, we reserve the right not to deliver selected advance payment products due to production complications or quality check issues. In such cases, you would be notified by e-mail and get a refund to your credit or debit card within 14 days of being advised that an item has become unavailable. 

Pricing

Prices that you find on www.naturespell.co.uk are in GBP, VAT included. All prices and offers are valid as advertised. Prices displayed on the website at the time of your order will be taken into consideration. Prices are subject to changes from time to time. 

Acceptance of your order 

Once you have placed an order, you will be notified by e-mail about the details of your order. This e-mail serves as a confirmation that we have received your order. 

Unless there is a cancellation of your order, acceptance of your order and completion of the contract between the customer and Nature Spell will be completed when you receive an e-mail regarding the dispatch of the goods. The sale of the contract is concluded in London, England and the language of the contract is English. 

Nature Spell is unable to accept your order in the event of refusal of authorisation for payment, items being out of stock, withdrawal of the product or that you do not meet the eligibility criteria. 

Nature Spell is not liable to you by reason of withdrawing any merchandise from www.naturespell.co.uk, whether or not that product has been sold. We reserve the right to remove, modify, or edit any information or content on the website. 

Payment 

We accept payments through PayPal, Visa, Visa Electron, Visa Debit, Visa Delta, MasterCard, American Express, and any other cards, which are explicitly stated on the website. Payment will be debited and cleared from your account once the order is placed via www.naturespell.co.uk. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the payment is not authorised, Nature Spell is not responsible for any delay or non-delivery. 

Nature Spell keeps the details of your order secure. We cannot be held liable, however, for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from www.naturespell.co.uk

Delivery 

Each purchase made at www.naturespell.co.uk is dispatched via Amazon Shipping in the UK and Pro Carrier for International. 

Returns 

If for any reason you are not satisfied with your purchase, we are happy to refund or exchange any goods within seven working days from receipt, provided they are in their original, unopened, and unused condition. Products that do not satisfy these conditions will be returned to the customers at their own cost. 

Please provide us your order number and details of the items you wish to return at customercare@naturespell.co.uk 

We recommend that you use recorded delivery and retain your receipt as proof of sending. Please note that you must cover the cost of the return shipment, unless you cancel your order before it has been dispatched. 

If we have delivered the wrong or faulty product we will replace it or refund the price paid for the item and reasonable costs for the return shipment. Please note that we cannot refund for priority or premium postal services or for insurance. 

We will process your return as quickly as possible and will exchange or refund the full value of your order, including delivery costs, by the original payment method, within 14 days of receiving your notice of order cancellation. 

Your statutory rights are not affected. 

Custom Fees (Including Duty)

Please note, failure to clear custom fees will result in a returns charge, which will have to be deducted from the refund amount.

 Registration 

You need to register on our website in order to get access to some of the services and/or features available on this site. When registering you must provide personal information that is true, precise, updated and complete in all respects. If any of your data provided change in the passage of time you are responsible for updating it. Registration requirements can also be modified from time to time. 

When entering your password make sure it is unique and kept secure, and you must immediately notify us of any infringement of security or unauthorised use of your account. 

Please refer to our Privacy Policy for information regarding the usage of your data. 

Intellectual property rights 

Your use of www.naturespell.co.uk and its contents does not permit you to relate to any copyright, trademarks, designs, and any other intellectual property and material rights relating to the content. All such content is protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the content only as explicitly authorised by Nature Spell. Any reproduction or redistribution of the above listed content is prohibited and may result in civil and criminal penalties. Copying and use of the above listed materials to any other server, location, or support for publication, reproduction, or distribution is expressly prohibited. 

Content 

Content is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this website. 

Nature Spell attempts to provide accurate and complete information on this website. We do not guarantee that the content on www.naturespell.co.uk is accurate or error-free. We do not guarantee that the functional aspects of the website or its content will be error free or that this website is free of viruses or other harmful components. It is advisable that all users of the Internet ensure they have up to date anti-virus software installed. 

No commercial use 

www.naturespell.co.uk is for your personal and non-commercial use only. You are not entitled to copy, distribute, modify, transfer, display, perform, publish, reproduce, license, commercially exploit, or sell any content, software, products, or services contained within www.naturespell.co.uk. You cannot use www.naturespell.co.uk, neither its content for any commercial purposes, including advertising of any type. 

You are responsible for the use of this website and agree not to engage in any prohibited activities. 

Limits on our liability 

The information on the Website is provided free-of-charge. You agree that you use the Website entirely at your own risk.

Whilst we endeavour to ensure that the information on the Website is correct, we make no warranties, whether express or implied in relation to its suitability, reliability, completeness or accuracy for any purpose; nor do we commit to ensuring that the Website remains available or that the material on the Website is kept up-to-date.

We acknowledge that we may be liable for direct and foreseeable losses arising from our acts or omissions in connection with the Website. However, in all other circumstances we shall not be liable for any damages whatever, including but without limitation to, loss of or damage to property, damages for loss of use, data or profits, arising out of the use or performance of the Website, the provision of or failure to provide services, or for any information obtained through the Website, or otherwise arising out of the use of the Website or interactions between users of the Website (whether online or offline), whether based on contract, tort (including negligence), or otherwise, without limitation, even if we have been advised of the possibility of damage.

However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

If you are dissatisfied with any portion of the Website, or with any of these terms and conditions, your sole remedy, except as specifically provided in these terms and conditions, is to stop using the Website.

Governing law 

These Terms are governed by and will be construed in accordance with the laws of England. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the English Courts

Cookie Policy for Gold 22 UK Ltd

Last Updated: 03/09/2023

  1. Introduction Welcome to Nature Spell. Our website www.naturespell.co.uk uses cookies to enhance your browsing experience. This Cookie Policy explains what cookies are, how we use them on our website, and your choices regarding their use.
  2. What are Cookies? Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners. There are two main kinds of cookies: "session" cookies and "persistent" cookies. Session cookies are deleted from your device when you close your browser, while persistent cookies remain on your device until they expire, or you delete them.
  3. Types of Cookies We Use Our website uses the following types of cookies:
  • Essential Cookies: These are necessary for the website to function and cannot be switched off in our systems.
  • Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our website.
  • Functionality Cookies: These are used to recognize you when you return to our website.
  • Marketing Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed.
  1. Consent By using our website, you agree to the placement of these types of cookies on your device. We will ask for your consent to our use of cookies when you first visit our website.
  2. Controlling and Deleting Cookies You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site.
  3. Third-Party Cookies In addition to our own cookies, we may also use various third-parties’ cookies to report usage statistics of the service and deliver advertisements on and through the service.
  4. Changes to Our Cookie Policy We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page.
  5. Contact Us If you have any questions about our use of cookies, please contact us at info@naturespell.co.uk
  6. Date of Last Update This policy was last updated on 03/09/2023